Physical Facilities Maintenance Services
To request work, please log in to our work request system at:
http://servicereq.facilities.ucsb.edu/
OR,
you can contact Customer Service Dispatch at Customer.Service@pf.ucsb.edu - 893-2661 Ext.4
If you don't already have a user name/password, please email help@fm.ucsb.edu
or call Matthew McKenzie at 805 893-2661 x1200
For after-hours (4:45pm - 7:45am) maintenance emergencies, contact UCSB Police Department Dispatch, 893-3446.
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In order to improve the maintenance services of the campus buildings, Physical Facilities has divided the UCSB campus into four zones (see Zone Map), and campus-wide teams. Each zone (Zone 1, Zone 2, Zone 3, Zone 4, and Campus-wide) consists of leads, building trades workers, custodians, and groundskeepers to provide expert general building maintenance and great service. The Preventive Maintenance (PM) program provides scheduled maintenance for heating, cooling, and ventilation systems, as well as maintaining emergency generators, pumps, air compressors, vacuum pumps, and monitoring campus utility usage.
Customer Service Advocates:
George Lewis, Associate Director of PF (Operations & Maintenance), 893-2661 x.1106
Robert Wright, Area Manager, 893- 2661 x.1108
Dan Marquez, Area Manager, 451-9325 Cell
Lena Kirk, Administrative Support, 893-2661 x.1302
Jenise Stallion, Customer Service Dispatch, 893-2661 x.4 or x.1104
Jon Cook, Associate Director of Landscape, Environmental & Custodial Services, 805-893-2661 x.2301
Cheryle Leckie, Customer Service Advocate - Financial Billings, 893-2940


