Frequently Asked Questions
How do I report a maintenance problem?
How do I report an maintenance emergency?
How do I report an after-hours maintenance emergency?
Who do I contact for maintenance help or information?
How do I order keys or lock changes?
How do I register a complaint?
How do I request recharge work?
How do I check on work in progress?
What maintenance services does PF fund? and what does my department fund?
What is PF?
What is a PF Zone?
What are the building maintenance services that PF provides?
What is DCS?
What is FAS?
As a Non-UCSB group (vendors, contractors, etc.), how do I request data/internet access?
How do I report a maintenance problem?
Send an email to Customer Service Dispatch, or call 893-2661 Ext. 4.
You may also contact us on the web and start a service request by clicking here!
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How do I report a maintenance emergency?
Send an email to Customer Service Dispatch, or call 893-2661 Ext. 4.
You may also start a service request by clicking here!
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How do I report an after-hours maintenance emergency?
Call UCSB Police Department Dispatch - 893-3446.
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How do I order keys or lock changes?
Order keys online, or call or send email to Customer Service Dispatch, 893-2661 Ext. 4. You may also contact us on the web and start a service request by clicking here!
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Who do I contact for help or information?
Call or send email to Customer Service Dispatch, 893-2661 Ext. 4. You may also contact us on the web and start a service request by clicking here!
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How do I register a complaint?
Call or send email to Customer Service Dispatch,
893-2661 Ext. 4, or call or send email to Customer Service Advocates: George Lewis
893-2661 Ext. 1106 or Bob Wright 893-2661 Ext. 1108.
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How do I request recharge work?
Send email to Customer Service Dispatch detailing work required and budget number for recharge.
You may also contact us on the web and start a service request by clicking here!
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How do I check on work in progress?
Send email to Customer Service Dispatch; please include work order #, and building # or name.
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What maintenance services does PF fund, and what does my department fund?
See list of funded maintenance services.
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What is PF?
Physical Facilities (PF) is the division of Facilities that is responsible for the operation and maintenance of campus facilities, infrastructure, and grounds.
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What is a PF Zone?
The campus is divided into four geographical zones (see zone map) that provide the maintenances services for the buildings and grounds within each zone.
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What are the building maintenance services that PF provides?
Building maintenance services are the building trades services including electrical, painting, carpentry, plumbing, locks, heating and cooling; and grounds and custodial services.
You may also contact us on the web and start a service request by clicking here!
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What is DCS?
Design & Construction Services (DCS) is the division of Facilities that is responsible for the design and construction of new facilities associated with the campus and major and minor capital improvement programs
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What is FAS?
Financial & Administrative Services (FAS) is the division of Facilities that provides financial, personnel and payroll services, stockroom, and information services support to both PF and DCS.
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As a Non-UCSB group (vendors, contractors, etc.), how do I request data/internet access?
Communication Services handles this. Their instructions are on their website at: http://www.commserv.ucsb.edu/non-UCSB_groups/data_communications.asp